Suzhou Xinglu Air Separation Plant always adheres to the concepts of ‘reliability and convenience, energy saving, quality and efficiency, creativity and value’. On the basis of equipment innovation, XLA constantly improves customer service to provide customers with convenience and benefits. With the popularization of internet in all walks of life, our air separation plant is also keeping up with the pace, constantly improving the remote real-time data monitoring platform, and providing convenience for customers to operate the plant stably.
As early as 2003, XLA had built an 24h online remote service system, which can connect the operating status of user equipment to XLA’s real-time remote service system via Internet.
Advantages:
1. Remote operation and maintenance—problem solving: Xinglu participates in plant operation and maintenance together with customers, and provides customers with fault diagnosis, troubleshooting & handling etc. timely to solve problems which may need engineers to visit at jobsite in the past, maintenance cost of air separation plant has been reduced largely;
2. Professional guidance—guarantee operation: XLA is fully able to provide professional remote startup and shutdown, maintenance, fault query, fault handling, adjustment of gas conditions, data analysis and supervision guidance to ensure the stable operation of plant, minimizing user losses, achieving high efficiency and low cost;
3. Meet the needs of multiple users: XLA’s remote control center currently has more than a dozen sets of remote monitoring access ports to meet the needs of multiple users , and can be expanded according to the increase of users.
Up to now, XLA has connected the remote control system for many customers, assisted in the stable operation of monitoring equipment, providing great convenience for the stable operation of equipment for customers, and won praise from customers.
